The following topics are discussed on this page:
- Delivery time and shipping costs;
- Warranty and complaints;
- Payment methods.
It is possible that you want to return an order. Perhaps because you changed your mind or perhaps there is another reason why you would like to return the order. Whatever the reason is, you have the right to cancel your order up to 14 days after receipt without giving a reason.
After cancellation you have 14 days to return the product. Then you’ll be credited with the full order amount including shipping. The costs for returning the order are for your own account. These costs amount to approximately € 6.95 per package, consult the website of your carrier for the exact rates. If you use your right of withdrawal, the product with all accessories supplied and in the original condition and packaging must be returned to us. To exercise this right you can contact us by the following mail address firstname.lastname@example.org. We will refund the order amount due within 14 days after registering your return, provided that the product has already been returned in a good state.
If the product is damaged or the packaging is damaged more than necessary, we can pass on the value reduction of the product to you. Treat the product with care and ensure that it is properly packaged on a return.
Return address: Rapid Clean Coating Den Burglaan 14 1906 XL Limmen The Netherlands
I have submitted a wrong delivery address! Did you provided the wrong delivery address? Please contact us as soon as possible. We will try to change the order for you. Do not forget to mention the order number.
Delivery time & shipping costs
We do our best to deliver the order to you as soon as possible. It depends on your location what the delivery time & costs will be. At checkout there is an indication of the delivery time and what the costs will be for the shipment to your address.
If (for whatever reason) we are unable to meet this delivery time, we will of course inform you as soon as possible.
We do our very best for you as customer. This means that you can easily contact us. If you have questions, you can reach us using the following information:
Den Burglaan 14 1906 XL Limmen
Warranty & Complaints
Warranty We care about our products and logically do our best to deliver them to you in top condition. However it sometimes happens that an order breaks during transport, or that something else happens. From a legal point of view, you are obliged to report this to us within two months of finding the defect. If the defect falls within the warranty, we will arrange replacement free of charge.
Complaints It can always happen that something does not go entirely as planned. We recommend you to make your complaints known by emailing email@example.com.
Payment methods There are several ways to pay your order, but we currently offer the following payment methods:
It is also possible to pay by bank transfer, if you would like to use this payment method email your order to firstname.lastname@example.org. We will send you the payment details and ship the order when we have received the bank transfer.